Our Policies... Privacy
Each month thousands of people visit KeystoneISS.com (KISS) and its subsidiary sites. We offer a variety of information resources and we are constantly expanding our current areas of knowledge as well as looking for other subjects which we can provide reliable information for.
Please be aware of these policies as well as additional policy information and clarifications available via our 'Policies', FAQ's and 'Be a SME' web pages. Use of information and all correspondence submitted to Keystone ISS Inc and it's web sites is subject to the conditions here in.
If you have questions or need additional information please contact us.
Keystone.com Privacy Statement
Updated: January 5, 2006
Keystone is strongly committed to protecting your privacy and providing a safe online experience for all our users. This privacy statement explains data collection and use practices of the Keystone.com site (the “Site”); it does not apply to other online or offline Keystone sites, products or services. By accessing the Site, you are consenting to the information collection and use practices described in this privacy statement.
Your Privacy Is Serious Business To Us!
The privacy of our visitors and members is very important to us. Since we do gather information about you, we provide this privacy statement to enable you to understand the terms and conditions associated with the collection of this data, as well as how we use it and how you can correct or change it. In addition, we make to you the following pledge:
The Keystone.com Privacy Pledge
The information we collect about your business will be used for purposes of site research and development in an effort to better serve your needs.
We will never contact you without your permission, and we will immediately terminate any communications with you upon request.
On This Page
- Collection of your Personal Information
- Use of your Personal Information
- Control of your Personal Information
- Security of your Personal Information
- Protection of Children's Personal Information
- Changes to this Statement
Collection of your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about Keystone products and services, entering a contest, ordering e-mail newsletters, joining a limited-access premium site or service, signing up for an event or training, or when purchasing, downloading and/or registering Keystone products. The personal information we collect may include your name, title, company or organization name, work e-mail, work phone, work or home address, information about your job function, information about your company, and credit card information.
The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the site. Some of our sites collect information about your hardware and software in order to provide a requested service. Windows Update, for example, needs to know information about your computer in order to recommend needed operating system updates.
Keystone technical communities provide opportunities to interact with Keystone employees, experts, and your peers in order to share knowledge and news about Keystone products and related technologies. In order to avoid your e-mail address or other personal information from being gathered and used by others for inappropriate or harmful purposes, Keystone advises that you should be cautious about posting a real e-mail address or other personal information to newsgroups, chats, or other public forums.
Use of your Personal Information
The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.
In support of these uses, Keystone may use personal information to provide you with more effective customer service, to improve the Site and any related Keystone products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests. In order to offer you a more consistent experience in your interactions with Keystone, information collected by Keystone.com may be combined with information collected by other Keystone services.
We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other Keystone products and services, and/or share information with Keystone partners so they may send you information about their products and services.
We merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of Keystone.com, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and won't merge your personal information with site-visitation data.
Keystone occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, mailing and delivering prizes, answering customer questions about products and services, and sending information about our products, special offers, and other services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.
Keystone may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Keystone or the Site; (b) protect and defend the rights or property of Keystone and our family of Web sites; or (c) act in urgent circumstances to protect the personal safety of Keystone employees or agents, users of Keystone products or services, or members of the public.
Personal information collected on the Site may be stored and processed in the United States or any other country in which Keystone or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country.
Control of your Personal Information
Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of Keystone and its controlled subsidiaries and affiliates without your permission.
Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to Keystone in the context of other, separately operated, Keystone products or services.
Keystone.com may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. In some services offered by Keystone.com, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen.
Security of your Personal Information
Keystone is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access, which are located in controlled facilities Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Protection of Children's Personal Information
Keystone.com is a general audience site and does not knowingly collect any personal information from children.
Changes to this Statement
We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our Web site or by directly sending you a notification. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
Message Boards & Public Postings
Keystone is not responsible for the information you volunteer about yourself in the course of discussions in our message boards or other forms of publicly accessible interaction.
In order to better understand traffic patterns on any site owned and operated by Keystone.com, we analyze our site activity to obtain overall usage statistics. These usage statistics provide us with certain information obtained from data within the browser string (information contained in every user's browser). Information we collect from the browser string includes domain name, browser type, and operating system and MIME type.
NOTICE: Click here for important information about safe surfing from the Federal Trade Commission.
You can correct or update any information you have provided to Keystone.com by following the instructions in any electronic newsletter or offering we send or you may correct your information by sending an email to webmaster@Keystoneiss.com.
VISITORS OUTSIDE THE UNITED STATES
Our Web site and the servers that make this site available worldwide are located in the United States. All matters relating to these sites are governed by the laws of the State of New York in the United States. Any information you provide will be transferred to the United States. By visiting our sites and submitting information, you authorize this transfer.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site's features that you customized.
Web beacons, also known as clear gif technology or action tags, may be used to assist in delivering the cookie on our site. This technology is a tool we use to compile aggregated statistics about Keystone.com Web site usage, such as how many visitors clicked on key elements (such as links or graphics) on a Keystone.com Web page, blog or a newsletter. We may share aggregated site statistics with partner companies.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit.
Use of Web Beacons
Keystone.com Web pages may contain electronic images known as Web beacons - sometimes called single-pixel gif's - that allow Keystone.com to count users who have visited those pages and to deliver co-branded services. Keystone.com may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.
Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. Doing this allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views. Keystone.com prohibits Web beacons from being used to collect or access your personal information.
Links to Other Sites
Reporting Unsolicited E-mail
Despite our concerted efforts to prevent unsolicited (spam) e-mail relayed through Keystone.com servers, unsolicited e-mail may sometimes get through. Keystone.com NEVER sends unsolicited or spam e-mail. We view spam as a serious violation of privacy and a misuse of the Internet in general. If you receive an unsolicited e-mail with a domain of Keystone.com, please send it immediately. Upon receipt of the email, we will do our utmost to track down the offender and take any actions necessary to stop spam messages.
Keystone welcomes your comments regarding this privacy statement. If you believe that Keystone has not adhered to this privacy statement, please contact us electronically or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.
Or you can send US Mail to:
P.O. Box 2307
Hagerstown, MD 21741-2307